France Airport Guide


Monday, 3 May 2010

Ryanair Holdings PLC Will Compensate Air Passengers for Being Stranded by Ash Cloud

Ryanair Holdings PLC announced that it would compensate passengers for the costs of being stranded by the ash cloud. The cloud had closed airspace over most of northern and central Europe for six days.
Ryanair shared that it was prepared to go to court to challenge current European Union rules. The rules state that airlines have a "duty of care" to passengers and that the receipted expenses for costs incurred due to flight delays must be refunded, in case passengers choose to be re-routed, instead of taking their ticket refunds.

Europe's largest low-cost carrier, Ryanair Holdings announced this Thursday that it would follow the E. U. rules, but will also try to change them.

Ryanair Chief Executive Michael O'Leary said, "The events of the last seven days, under which Europe's airlines were prevented from flying by the closure of European airspace, highlight how absurd and discriminatory the regulations are towards Europe's airlines".

The duty-of-care rules for events that are outside of an airline's control should be changed, according to the airlines across Europe, who are requesting national Governments and the E. U. to help pay for the cost of the crisis.


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