France Airport Guide

 

Wednesday, 21 April 2010

bmibaby flight update

The ban on flying within UK airspace has now been lifted, but there are still restrictions in place.  Safety is our number one priority and we will continue to work with NATS and the Met Office to monitor the situation. 
In line with the above we will endeavour to operate a limited flying programme on Wednesday 21 April 2010.  We are currently finalising this programme, please continue to check the website for further updates.

The following bmibaby flights on Wednesday 21st April 2010 have been cancelled as listed below. 

Wednesday 21st April 2010 flight cancellations:

WW5251 East Midlands – Paris
WW5252 Paris – East Midlands
WW5911 East Midlands – Venice
WW5912 Venice – East Midlands
WW5253 East Midlands – Paris
WW5254 Paris – East Midlands
WW5371 East Midlands – Nice
WW5372 Nice – East Midlands
WW5249 East Midlands – Jersey
WW5250 Jersey – East Midlands

WW1529 Birmingham – Nice
WW1530 Nice – Birmingham
WW1757 Birmingham – Murcia
WW1758 Murcia - Birmingham
WW1021 Birmingham - Belfast
WW1022 Belfast - Birmingham

WW3227 Manchester – Toulouse
WW3228 Toulouse – Manchester
WW3501 Manchester - Belfast
WW3502 Belfast - Manchester

WW2003 Cardiff – Edinburgh
WW2004 Edinburgh - Cardiff
  
Cancellations and delays may continue into Thursday 22nd April 2010 and passengers should continue to monitor the website for details.  We are unable to say when operations will resume as normal given the uncertainty of this situation. 

 bmibaby will provide a further update at 13:00 on Wednesday 21st April 2010. 

To rebook a flight following a cancellation:

Any passengers who were booked to travel on one of the cancelled flights can transfer to the next available flight free of charge within 21 days of the original flight date, subject to availability. 

Our reservations centre is open from 0800 until 2200, please call: 0844 2450055. 

If you are calling from outside the UK please call +44 8458 101100. 
Due to the exceptionally high volume of calls our phone lines are operating at maximum capacity so your patience is appreciated at this time. 

To apply for a refund following a cancellation:

If you do not wish to transfer to an alternative flight and would like to apply for a refund please write to: 
bmibaby customer relations
PO Box 737
Castle Donington
Derby
DE74 2XP
Alternatively, this can be arranged by calling our reservations centre on 0844 2450055.  If you are calling from outside the UK please call +44 8458 101100.
We would like to sincerely apologise for any inconvenience caused.
Please continue to monitor the website for further updates. 

Update on bmibaby travel partners:

Hotel or holiday bookings: 
If you would like to discuss an amendment or cancellation of your hotel or holiday, you can contact us by calling our Customer Care Team on the following number: 0871 2300675 or if outside the UK on +44 (0)1483 215844.
However, due to the scale of this incident, we are currently experiencing extremely high call volumes and our waiting times might be longer than usual.

Please note: bmibaby will liaise with our suppliers to amend or cancel your booking, however this will be subject to availability and the latest policies.

Parking:

For airport parking bookings made through bmibaby.com for East Midlands and Manchester airports
You will be allowed to exit the car park without an additional charge. Please take your booking reference and original car parking ticket to the car park ticket validation desks located opposite the Information Desk (near SPAR) after you have passed through Customs. 
In addition, any queries relating to pre bookings where customers are wanting to know if they can amend the dates of travel or obtain refunds should be directed to our call centre on 0871 310 3300

For all other airport parking bookings made through bmibaby.com

You will be able to cancel or amend your booking by going to the holidayextras website using the following link
Alternatively call on 0800 093 5478 or email at volcano@holidayextras.com


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